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Thank you for using Bithumb.

Recently, phishing cases were reported on which persons misrepresenting themselves as the admin of Bithumb tried to
capture customer information by asking customers’ PC password, SMS verification code as well as OTP verification code.

Bithumb does not inquire your OTP verification code as well as your password under any circumstances.

Even if you receive a call/e-mail/SMS of this sort, do not respond
and report the case to us at (contact2@bithumb.com) or customer service center (1661-5566).

We will do the best to protect our customers’ personal information.

Thank you.

Register security password
Register a security password to prevent hacking incidents and enhance

Mobile phone verification Request
Change security password
Change your security password regularly to prevent hacking incidents.
  • Easily predictable patterns, such as a combination of four consecutive or repeating numbers, the numbers included in your password and your email address and the last four digits of your mobile number are not allowed.
Mobile phone verification Request
Reset security password
Temporary security password will be sent to your registered e-mail address.
Mobile phone verification Request
Send e-mail
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Next time Send verification e-mail