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The World's
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To protect valuable personal information of our customers
Bithumb continuously
working hard!

Commercial banking
sector level Security solution

Up to 6 billion KRWComprehensive cyber
insurance coverage

Access informationChecking system

Bithumb uses a consolidated
security solution - AhnLab Safe Transaction.

Bithumb is the first among the domestic cryptocurrency exchanges to introduce a consolidated security solution ‘AhnLab Safe Transaction’ and to set up an Android vaccine application ‘V3 Mobile Plus 2.0’’. These are the most advanced security solutions, used by commercial banks, providing protection against hacking and upgrades in server security at the exchanges through network separation and IPS(intrusion prevention system). A 24/7 monitoring system is also in place, along with security consulting provided by the top security firm in Korea.
Bithumb strives to achieve a world-class security system for the safe transactions of our customers.

Install Security Program
Bithumb covered by a comprehensive cyber insurance
To secure the customers assets from any cyber threats
and personal information leakages.
Bithumb is insured under ‘New cyber comprehensive insurance’ by Hyundai Insurance and ‘Personal information leakage liability insurance’ by Heungkuk Fire & Marine Insurance. With a coverage of 3 billion KRW each, Bithumb has a 6 billion KRW insurance coverage. This is the largest insurance coverage in the industry, providing the stron-gest legal protection against diverse cyber risks and any personal information leakage incidents, and ensuring safe transactions for our customers.
Bithumb enabling the customers
to check their access information.

Your access information can be checked at My Page. A confirmation text message will be sent out to the registered cell-phone number every time a log in occurs. Immediately change your password if you find any unauthorized access or log in to your account. Check Access Information

My page - Access information
Text message sent out when a log in occurs

Bithumb’s top priority is securely protecting personal information and assets of our customers.
We will continue to work hard on providing safe transaction services.

Thank you.

Register security password
Register a security password to prevent hacking incidents and enhance

Mobile phone verification Request
Change security password
Change your security password regularly to prevent hacking incidents.
  • Easily predictable patterns, such as a combination of four consecutive or repeating numbers, the numbers included in your password and your email address and the last four digits of your mobile number are not allowed.
Mobile phone verification Request
Changes of password
Please make sure to change your temporary (security) passcode in order to log in.
  • - Password must be between 8 - 12 characters long (including special characters).
  • You are not, however, allowed to use other special characters than ~!@#$%^*.
  • - Avoid using the same or similar password that you use to sign in to any other site/exchange. Leaked password will lead to someone getting unauthorized access to your account.
Mobile phone verification Request
Security password
Reset security password
Temporary security password will be sent to your registered e-mail address.
Mobile phone verification Request
Send e-mail
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